"One CEO's View of Computers" by AUTHOR UNKNOWN

This article made me laugh. The author seems to be the type of person who really doesn’t like the way that we are moving in terms of technology. He talks about how technology has really only added to the stress and work that he has to go through in order to get an answer. He gives a witty example at the end of the article that shows how a set of questions that the computer asks you, simply will not replace being able to get the information from a secretary or from a paper file. Often times our questions are not correctly answered as a result of the fact that the computer runs in code, and lacks the cognitive problem solving that we, as humans, all have. He feels that although we are moving towards a world of technology, we possibly should understand some of the risks and negatives associated with these technologies. He talks about how the computer, although commonly felt to be much better than “paper” is in fact have negative aspects as it is “down” all of the time. The author states that the software and hardware manufacturers purposefully blame any problems on the fact that you don’t have the upgrade; your solution will be solved if you would get the up to date software. I agree with him in many respects, especially with his thoughts on new methods of communication. He goes through the advances from snail mail to faxes to voicemail and email. I believe that sometimes we are depending on these technologically advanced methods of communication too much. I receive a great deal of emails (for work) in which the client could have easily answered the question himself if he would have simply thought about the question rather than emailing me. Email is never used as a last resorts to get an answer, it seems to be the exact opposite. Because of these issues, effectively integrating technology has and will continue to have negative characteristics.